Showing posts with label Crystal Cruises. Show all posts
Showing posts with label Crystal Cruises. Show all posts

27 May 2016

Crystal Symphony interiors: decks 6-5, 12 May 2016

Continuing from the previous entry, today we complete the top-to-bottom tour of the Crystal Symphony. In case you missed it, you can read the first entry, covering decks twelve through seven, here.

Crystal Symphony

IMO 9066667
Built 1995, Kvaerner Masa Yards Turku New Shipyard, Finland
Tonnage 51 044 GT
Length 238,01 m
Width 30,20 m
Draught 7,60 m
1 010 passengers
6 Sultzer diesels, combined 38 880 kW
2 propellers
2 bow thrusters
1 stern thruster
Speed 22 knots

Before we get to the beef of the entry, I would like to adress an issue that bothered me when I was onboard the Crystal Symphony and that I already alluded to in the previous entry: the naming policy of various public rooms onboard. Some of them are simply misnamed: the Lido Café is not a café but a cafeteria (despite the similarity, the terms are not interchangable) and The Bistro is not a bistro but a café. Other venues are give completely superfluous Crystal-prefixes (Crystal Casino, Crystal Cove, Crystal Dining Room, Crystal Plaza); the passengers already know they are onboard a Crystal Cruises ship, there's no need to rub it in - and even Crystal's own staff referred to these as The Cove, The Casino etc. when I was onboard. It's not only more practical but also sounds better.

In the same vein, Silk Road - the Japanese restaurant onboard - is a borderline case. Sure, it serves Japanese-European fusion cuisine, but while the historical Silk Road connected Europe to Asia, it did not extend to Japan, making the name a somewhat unfortunate choice. And in a further case of it being called something else by the company staff, I heard it referred to as Nobu's after Nobuyuki “Nobu” Matsuhisa, who both designed the menus and trained the chefs. Since it's very much his restaurant, I can't help thinking Nobu's would be a much superior name for the venue than the historically inaccurate Silk Road.

But enough of nitpicking and rambling, onwards to the point. All photos in this entry were taken while the Crystal Symphony was in port at Civitavecchia on 12 May 2016. Click on the images to see them in larger size.

Deck 6 (Tiffany Deck) contains the bulk of public rooms onboard. Starting forward, they are the Galaxy Lounge showroom, the Crystal Casino, Hollywood Theatre cinema, the top level of the atrium, which is surrounded by shops, the Bistro (actually a café), and the Library, followed by the Starlite Club, the photo shop, Connoisseur Club smoking room, Avenue Saloon bar, Computer University @ Sea, the Bridge Lounge and three speciality restaurants: The Vintage Room, Silk Road and Prego.
The decór of Galaxy Lounge doesn't exactly reflect the venue's name. Then again, since the show lounge is usually darkened and you're concentrating on the actual show, the decor doesn't really matter that much...
Immediately aft of the Galaxy Lounge is the Crystal Casino, which has an interesting ancient Greece -inspired ceiling treatment.
The entrance to the casino as seen from the arcade that connects the forward stair lobby to the atrium.
Aft of the Crystal Casino on the starboard side is Luxe, a former night club which has been converted to an extra casino area.
Considering how quiet the casino seemed to be during my trip, I'm not sure if extra space was nescessary, but at least the new bit looks better than old one.
Sandwiched between the casino areas and the arcade to port is Hollywood Theatre. It's decor is, according to Crystal's website, "inspired by classic Art Deco movie palaces". I'm not sure I see that, apart from the lighting fixtures, but it's a nice-looking venue never the less.
The Atrium - sorry, Crystal Plaza, as seen from the upper level on deck seven, facing aft. Behind the photographer and to the left are the ship's shops, which I didn't get to photograph as they were sealed due to us being in port.
The Bistro (which you can also see in the upper right-hand corner of the photo above), which, as said, is not actually a bistro but rather a café.
On the other side of the ship from The Bistro is the ship's well-stocked Library (blissfully, they didn't call it "The Crystal Library").
The Starlite Club is the ship's main entertainment venue apart from the Galaxy Lounge. But I just can't get past the fact it has a layout identical to the night club of Viking Line's Mariella. Okay, both ships were built by the same shipyard and all, but it does give me a vide that doesn't really fit a luxury cruise ship.
Not to mention that fact that the name Starlite Club is also direct from the Baltic ferry night club name catalogue.
That said, I really dig the design of Starlite Club's bar counter.
Aft of Starlite Club is the most exclusive of Crystal Symphony's rrestaurants, The Vintage Room, which offers "wine-themed dinners" to small groups. The decor matches the theme beautifully.
Aft of The Vintage Room is Silk Road. The entrance is not perhaps terrible impressive...
...but I rather dig the interior decor.
More Silk Road. I could make the criticism that the interior isn't particularly Japanese, but on the other hand the decor matches the Japanese-European fusion cusine served quite nicely.
The Sushi Bar is marked on deck plans as a separate restaurant, but it's actually just a bar inside Silk Road. The sushi was rather good though, as was everything else served in the venue.
While Silk Road in on the port side of the funnel casing, the starboard side has a series of small public rooms, starting with the Connoisseur Club smoking room seen here.
Another Connoisseur Club view. The air conditioning in the room was rather good, there was essentially no smell of tobacco in the room.
The next space afwards is Avenue Saloon. Crystal's website gives the impression this is one of the key spaces onboard, but to be fair it's faily small, though apparently popular.
Another Avenue Saloon view, looking aft and towards the bar.
Aft of Avenue Saloon there's first Computer University @ Sea (use of the @ sign for "at" is so embarrassing in 2016) and then the Bridge Lounge seen here.
Aft of Silk Road on the port side of the ship, but accessible from the starboard is Prego, the ship's Italian restaurant. To quote my wife "that look like the entrance to an ancient Greek mausoleum, not an Italian restaurant!" Impressive, though.
Inside, Prego looks much less morbid. I'm particularly fond of the multicoloured carpet.
The entrance area gives a really neat contrast to the rest of the interior.
Also, the food was rather fantastic. Both speciality restaurants onboard were really quite superb.
Deck 5 (Crystal Deck) has the medical center and some cabins forward, followed by the Crystal Plaza atrium and Crystal Cove, and the Crystal Dining Room amidships. Apart from a tender platform, deck five is the lowest passenger-accessible deck.
Another view of Crystal Plaza. The fountain actually consists of suspected threads, on which the water runs down, neatly keeping it from spraying all over.
Crystal Cove, adjacent to Crystal Plaza is a neat piano bar. Alas, I never had a chance to sample if the resident pianist was any good.
Aft of Crystal Plaza and Crystal Cove is the Crystal Dining Room (remember what I said about the superfluous Crystal prefixes?). Here is the entrance looking forward and hence outside the restaurant.
Inside, the Crystal Dining Room's decor didn't quite reach the level of the specialist restaurants. Alas, the same can also be said for the food, which was clearly below the specialist restaurant fare.

Thanks to Paul Garcia and Jaque Brown.

Kships will return.

20 May 2016

Crystal Symphony interiors: decks 12-7, 7-12 May 2016

Thanks to the fine people at Crystal Cruises, I had a chance to document all the public rooms of the Crystal Symphony during my recent cruise onboard her. Since this resulterd in almost 50 images I would like to publish, I've decided to break this tour into two parts. Today, we will look at decks twelve though seven, and the next time around we will tour the main public room decks, sis and five. Alas, this will not give anywhere near an even spread, as the vast majority of public rooms are on deck six, but since I want to give the usual top-to-bottom tour, it's the best I can do.

Crystal Symphony

IMO 9066667
Built 1995, Kvaerner Masa Yards Turku New Shipyard, Finland
Tonnage 51 044 GT
Length 238,01 m
Width 30,20 m
Draught 7,60 m
1 010 passengers
6 Sultzer diesels, combined 38 880 kW
2 propellers
2 bow thrusters
1 stern thruster
Speed 22 knots

But first, I little word about my overall impression of the interiors. A more cruise-experienced friend of mine warned before I left that I would be about to experience a very conservative cruise line. And he was absolutely right; not just when it came to the onboard product, but also the interior decor. On both accounts, I couldn't help but feel that Crystal's recently-developed public image as a fresh and dynamic cruise line was at odds with the interior (and the onboard product). But as far as the interiors go, I'll let you judge for yourselves.

All images are taken on 12 May 2016 while the Crystal Symphony was at Civitavecchia, except those marked otherwise. As per the usual, click on the images to see them in larger size.

Deck 12 (Sun Deck) consists mostly of outer decks circling the Lido areas, with golf driving nets, a putting green and a tennis court scattered around it, with the gym and spa aft, around the base of the funnel.
What better way to start than the builder's plate, which conviniently happens to be located at the base of the radar mast, forward on deck 12.
Overlooking the main pool area from up on deck 12.
One of the treatment rooms at the spa. Okay, the largest one, as it was the easiest the photograph with my equipment. The spa complex's definite highlight, which unfortunately I did not have a chance to photograph, was a Finnish sauna, authentic down to every detail. I may have indulged in the finnishness and spent two hours there...
Deck 11 (Lido Deck) has the Palm Court observation lounge forward, followed by children's playroom and teen's center, the main pool deck, the Trident Grill and Bar area, and the Lido Café buffet restaurant (the latter being somewhat oddly named, as a buffet is not a café - not the only case onboard the Crystal Symphony where the name of a space does not match the content, as you shall see in the next entry).
The Palm Court, looking starboard and aft over the dance floor.
A neat little piece of decór above the dance floor at Palm Court.
Most of the Plam Court. The colour scheme was perhaps a bit bland for my tastes, though the pillows were a nice touch of colour.
The Waves Teen Center was, without a doubt, most up my street of all the spaces onboard as far as the decor goes. Had I had more time, I would probably have checked out their video game collection too. (Yes, I'm 33 years old. Contrary to the popular belief, games aren't just for kids these days),
Mirroring the Teen Center on the starboard side of the ship is the Fantasia Children's Playroom. Alas, it looked a bit dull with all the toys cleared away. I did not see a single kid onboard, though based on audio information, there was at least one onboard.
...and aft of the Teen's/Children's lounges you have the main pool area.
I really like this sculpture overlooking the main (well, only) pool, with it's clear reference to the Crystal funnel symbol.
The former aft pool area was converted to a seating area for the new Trident Grill in a recent refit. With the magrodome closed even in warm weather, the space was stifling hot, at least to my Finnish sensibilities. And considering how few people there was always around, I can't help but think that removing the pool to create more seating was unnescessary.
The Lido Café which, as noted above, is not a café but a buffet. The decór was nice but very stereotypically cruise ship buffet.
Both indoors and outdoors seating was available. At least during the time I was onboard, the Lido Café was only open for breakfast and lunch, which meant the space was deserted for most of the day.
Purely a personal opinion, but I would very much have preferred longer lunch service. As it is, by the time I would start thinking of lunch around 3 PM, the buffet had already closed. Even more than that, I would have loved to have a buffet dinner, after a long day i rarely have the patience for a long, multi-course meal in a waiter-service restaurant.
Deck 10 (Penthouse Deck) has the navigation bridge forward, with the rest of the deck given over to penthouse suites and cabins (which, as far as I was able to discern, are penthouses only in the sense that they are on the topmost cabin deck).

Deck 9 (Seabreeze [sic!] Deck) consists entirely of cabins, or as Crystal calls them, deluxe staterooms.

Deck 8 (Horizon Deck) has more cabins, some of them with obstructed views. Here I can also give you a look inside one of them, as my own cabin, a Deluxe Statroom with Verandah, also happened to be on this deck.
Verandah cabin 8050, seen from the entrance towards the veranda (photographed on 7 May 2016).
A reverse view. This happens to be one of the cabins with a commuting door, allowing it to be combined with the neighbouring one. I recommend you avoid these if you can; the soundproofind onboard is otherwise excellent, but the door let's in a lot of sound. Such as the couple in the neighbouring cabin having, ahem, fun in the middle of the night. (I mean, good for them, but it did make sleeping a challenge).
Deck 7 (Promenade Deck) has more cabins, this time without verandas, and a wrap-around promenade outdoors. The promenade is set lower than the floor inside on the deck, so there is, fortunately, no direct view from the promenade deck to the cabins on the same deck.

For decks five and six, see here.

Special thanks to Paul Garcia and Jaque Brown.

Next time we'll complete the tour of the Crystal Symphony with looks at the bulk of the public rooms on decks six and five.

12 May 2016

Crystal Luxury Air to Lloyd Werft Shipyards, 9-11 May 2016

Okay boys and girls, today we are going to try something a bit different: an actual travel report. I was going to post this earlier, but then wifi problems intervened. But it's still before midnight in the current local time (although not Finnish time), so here goes:

The Crystal Luxury Air jet that flew me from Italy to Germany and back again.
During the past three days, I have been whisked away from one press function to another, with one unifying theme: Crystal Cruises. As you already know, I'm sailing on the Crystal Symphony as a press representative on their Sales Gala cruise. But on Monday, 9 May, the cruise was interrupted by what Ralph Grizzle of The Avid Cruiser described as the longest shore excursion any of us had ever taken.

Early Monday morning, our group of 12 people (nine journalists and three people from Crystal, including the President and CEO Edie Rodriguez) got off the ship at Crotone and transferred to Crotone airport and the awaiting Crystal Luxury Air Bombardier Global Express XRS jet.

Inside the jet - which will hopefully get a proper name at some point, making it much easier to write about. Sitting closest to the camera is John Honeywell, alias Captain Greybeard.

Now I don't like flying. I never have. Apart from the fact that it's fast, I find it has nothing to defend it as a method of transport. Crystal's first aircraft made me change my mind. The small plane is quite simply gorgeous. For the first time in my (adult) life there is enough leg space, the service is fantastic, the food is fresh and tasty, and because it's a private jet then security procedures are much simplified.

The buffet for our little two-hour flight. Notice, on the plate, the actual menu for the meals available; the buffet was just for little snack things.

All this does come at a price: flying with the 12-seater plane sets you back 8 000 US dollars per hour, plus possible extra expenses. That 8 000 gets you the entire aircraft, however, so with a group sharing the price it might be worth it. I'm fairly certain I'll never be able to afford the plane with my income, but being able to fly with it from Italy to Germany and back was an experience I will not soon forget.

So, a little over two hours we had left Crotone we landed in Bremen, from where we transferred to a bus that speeded us to the nearby town of Bremerhaven and the Lloyd Werft shipyard for the opening of the Lloyd Werft Design Center. As eaders are probably aware, Genting Hong Kong (who also own Crystal Cruises) bought Lloyd Werft last year and quickly made evident their intention to build a series of new ships for Crystal at the yard. Subsequently, Genting also acquired the Nordic Yards company with three shipyards in Wismar, Warnemünde and Stralsund, which were recently merged with Lloyd Werft to form Lloyd Werft group. With the new Crystal Cruises ships in the works, Lloyd Werft group needs to radically expand their design capacity, thus the new Design Center, which is located in Lloyd Werft's former administrative building. Interestingly, the red brick house was originally built as a laundry to serve the ocean liners of Norddeutsche Lloyd (North German Lloyd) who, as the name suggests, were also the original owners of the shipyard.

Opening ceremony - or more precisely, after the opening ceremony - of Lloyd Werft Design Center (we actually arrived late and missed a part of the celebrations).

In fact, the Lloyd Werft Design Center will be fully operational on 30 May. As other related ceremonies were to be held this week, the yard decided to hold the opening ceremony at the same time. At least from the point of view of international coverage this was a smart move.

Edie Rodriguez of Crystal Cruises (left) with Rüdinger Pallentin of Lloyd Werft (right) shortly before the steel cutting for Crystal's first newbuilt river yachts commenced-
After lunch and a brief tour of the Design Center, it was back to a bus and towards our next destination: a factory in Bremen that Lloyd Werft had subcontracted to do the steel work of Crystal Cruises' four new luxury river yachts, the Crystal Debussy, Crystal Bach, Crystal Ravel and Crystal Mahler. Following instructions from one of the workers Edie Rodriguez pushed the button and the first piece of the new river cruise ships – a rather intricate shape – was cut. Although marketed as a quartet, the new ships are actually two not-identical pairs: the Crystal Debussy and Crystal Ravel will be 110 metres long and accommodate 80 passengers in lower berths while the Crystal Bach and Crystal Mahler will be larger at 135 metres and 110 passengers. Regardless of size, all four are slated to enter service on the rivers of Central Europe in 2017.

The steel cutting machine made an impressive shower of sparks.

With the steel suitably cut, we left Bremen for Wismar (stopping en route for dinner at an obscure but pleasant town with the name Bargdeheide). In Wismar we checked in at a hotel for well-deserved rest after what had essentially been a 15-hour day.

The morning of our second day started off leisurely in Wismar; I took the time to find a shop selling hair gel and sunscreen (both of which I had forgotten to bring along), as well as try to find some buildings dating from East German era – Wismar lying just to the east of the border that divided Germany for over five decades. After that, it was time for another bus ride, this time to a business building near Lloyd Werft Group's Wismar yard where, we were promised, the actual contracts to build the first series of ships for Crystal Cruises would be signed (interestingly, this included the contracts for the four river ships that had already begun construction the day before!).

A random shot I snapped from Wismar's Old Town in the morning. Later on, I realised that the large building you see in the distance is Lloyd Werft's Wismar yard, so the image becomes highly appropriate.
However, as we arrived on site, I noticed there was an extra flag waving outside the venue: in addition to the to-be expected flags of Genting Hong Kong, Crystal Cruises and Lloyd Werft, there was also the flag of Star Cruises. This immediately got me thinking: would we see a new contract from Genting's first cruise brand today too? Entering the press room proved my hunch correct: proundly displayed were renderings of a new, large ship in Star Cruises colours. Once the press conference finally got underway, we learned that Crystal Cruises and Star Cruises were contracting no less than ten ships that day, for a combined price of 3,5 billion euros: six river cruise ships for Crystal (so two more than had previously been reported), as well as two ocean-going ships for the same company (an expedition yacht and the first of the projected three large Exclusive Class ships), and a pair of no less than 201 000 gross ton, 5 000 passenger mega cruise ships for Star Cruises, known as the Global class. And all ships are due to be delivered by 2020. Not a small feat, and no wonder they need to enlarge the design department!

Staff of the shipyard and Genting explain the cabin layout of Crystal Cruises' future ships to the assorted media. I hope they change the wall covering into something more refined in the final version.
After the contract signing and press conference, we took the bus once again, this time to the actual Lloyd Werft Group Wismar shipyard, where mock-ups giving an idea of the cabin size for Crystal's new ships had been erected, alongside with mock-ups showing the layout and size of cabins belonging to brands X and Y (which many in our group speculated were Seabourn and Silversea, though these theories were neither confirmed nor denied by the yard's staff). The standard cabins of the new Crystal ships are going to be, simply put, huge. Even on the river yachts, with their relatively small dimensions, the cabins will be circa 25 square metres, with the figure rising to 32 m2 on the ocean yacht Crystal Endeavour and a whopping 35 m2 on the Exclusive-class ocean ships. Not only that, but the ocean-going ships will have much higher ceiling heights than normal; holding up my arm, I could barely touch the ceiling – and I'm 190 centimetres tall, so there's a lot of reach there.

Assorted journalists and shipyard staff at Lloyd Werft, with Crystal's Edie Rodriguez andPaul Garcia in the center.
The tour of the mock-ups was followed by dinner at Wismar's historical city city hall. Following another night's sleep, we left early the next morning for the Lübeck airport, from where the as-of-yet-unnamed Crystal Luxury Air jet flew us to Naples. For the second time in my life, I was actually a big reticient to leave and airplane (the first time had, of course, been two days earlier, flying on the same plane in the opposite direction). Another bus took us from Naples airport to Sorrento, where we finally got back onboard the Crystal Symphony, after what seemed a lot longer than just 53 hours.

Back to the jet and the awaiting Crystal Symphony at the end of a superb two-day-plus tour.
This is Kalle Id, signing off from the balcony of cabin 8050 onboard the Crystal Symphony. Kships, as usual, will return.

Edited 14.5.2016: added author of the longest shore excursion quote.